{"id":1876,"date":"2016-09-22T07:00:04","date_gmt":"2016-09-22T11:00:04","guid":{"rendered":"https:\/\/blog.qcdesignschool.com\/blog\/?p=1876"},"modified":"2016-09-22T07:00:04","modified_gmt":"2016-09-22T11:00:04","slug":"ready-deal-5-home-staging-clients","status":"publish","type":"post","link":"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients","title":{"rendered":"Be Ready to Deal with These 5 Home Staging Clients"},"content":{"rendered":"Just finished your <a href=\"https:\/\/www.qcdesignschool.com\/online-courses\/home-staging\/\" target=\"_blank\" rel=\"noopener noreferrer\">home staging certification course<\/a>? Well, as you probably already know, home staging can be an emotional minefield for homeowners getting ready to sell such a major investment.\n\nHome stagers have to bring a certain brand of magic to decorating a space; removing a certain object can trigger an outpouring of emotions when tensions are already high. Curious to know what you\u2019ll be walking into on your first staging job? We\u2019ve put together a list of 5 different clients you&#8217;ll encounter at least once in your career as a home stager.\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\/#The_ready-NOT-ready\" >The ready-NOT-ready<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\/#The_clueless_critic\" >The clueless critic<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\/#The_happy_homeowner\" >The happy homeowner<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\/#The_dissatisfied_client\" >The dissatisfied client<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\/#The_%E2%80%98just_send_me_the_invoice_seller\" >The \u2018just send me the invoice\u2019 seller<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"The_ready-NOT-ready\"><\/span>The ready-NOT-ready<span class=\"ez-toc-section-end\"><\/span><\/h2>\nThis client relationship may start off strong, but it quickly escalates into a home staging nightmare. After showering you with praise at the initial <a href=\"https:\/\/www.qcdesignschool.com\/2015\/08\/client-consultation-questions-creating-the-concept\/\" target=\"_blank\" rel=\"noopener noreferrer\">client consultation<\/a>, this client cannot wait to dive into the home staging experience. The contract is quickly signed, and soon enough you are being shown pages from the latest <i>Architectural Digest<\/i> and screenshots from HGTV. With helpful guidance from your client you have the perfect amethyst loveseat picked out.\n\n<img decoding=\"async\" class=\"alignnone size-full wp-image-1883\" src=\"\/wp-content\/uploads\/2016\/09\/Home-Staging-Clients-Purple-Couch.jpg\" alt=\"home-staging-clients-purple-couch\" \/>\n\nAnd then staging day finally comes. The cargo van carrying all of your home staging supplies is just backing up your client\u2019s driveway. Looking agitated, your client emerges and leads you inside. As you move toward their old sofa, it all falls apart. Tearfully your client tells you they can\u2019t go through with it. This is the house they moved into as newlyweds. Their college-age son took his first steps here. They can\u2019t bear to say goodbye to the apple tree they first planted in the backyard.\n\nWhatever their reasoning, this client is <b>not<\/b> ready to begin the selling process. Heartbroken, they go back to their realtor, and maybe even seesaw over the next few weeks over when to try for an open house again\u2014leaving you in home staging limbo.\n<h2><span class=\"ez-toc-section\" id=\"The_clueless_critic\"><\/span>The clueless critic<span class=\"ez-toc-section-end\"><\/span><\/h2>\nProfiling this client is a little easier since the warning signs surface early on. You come across a message from a homeowner raving about your latest stage, which happens to have been for a friend, who used to be a neighbor, who just moved into the condo building where this potential client is currently looking to buy. A little confused but flattered, you agree to help them stage a resale.\n\n<img decoding=\"async\" class=\"alignnone size-full wp-image-1884\" src=\"\/wp-content\/uploads\/2016\/09\/Home-staging-clients-clueless-critic.jpg\" alt=\"home-staging-clients-clueless-critic\" \/>\n\nYou appreciate that they know exactly what they want. You joke that it seems like they have gone through the staging process before\u2014when they let it drop that they have. They dismissively criticize the home stager they hired <i>four months<\/i> prior. They assure you they love <a href=\"https:\/\/www.qcdesignschool.com\/2018\/04\/5-ways-to-build-your-design-portfolio\/\" target=\"_blank\" rel=\"noopener noreferrer\">your staging portfolio<\/a>, though. Ignoring the blaring warning bells, you sign on the dotted line. Out of nowhere, your inbox is flooded with images of furniture options that seem <i>better<\/i> than what you have already agreed upon. Suddenly, everything is wrong: the proportions are wrong, the colors, the style scheme&#8230; it all has to go back!\n\nWhen you try to explain the concept of a <a href=\"https:\/\/www.qcdesignschool.com\/2017\/10\/6-commercial-niches-target-home-staging-jobs\/\" target=\"_blank\" rel=\"noopener noreferrer\">target market<\/a>, they shut down. What seems to have been a straightforward staging job snowballs into a giant headache. And suddenly it hits you. You signed a contract with a client who is actually a cautionary tale to home staging professionals.\n<h2><span class=\"ez-toc-section\" id=\"The_happy_homeowner\"><\/span>The happy homeowner<span class=\"ez-toc-section-end\"><\/span><\/h2>\nAh, if only every home staging could be accompanied by such obliging homeowners. This dream client knows they need to market their home in order for it to sell, and they are willing to do whatever they can to make your job easier. Signing the contract is undramatic. They inform you the house will be vacant. You cautiously inquire about the kind of home staging services they would like. Happily you are given the \u2018okay\u2019 to do whatever is necessary to make the home more attractive to buyers.\n\n<img decoding=\"async\" class=\"alignnone size-full wp-image-1886\" src=\"\/wp-content\/uploads\/2016\/09\/Home-Staging-Clients-Happy-Homeowner.jpg\" alt=\"home-staging-clients-happy-homeowner\" \/>\n\nYour first day recreating the floorplan is a delight. Without an intrusive shadow, you go about moving around furniture until it just looks right. You fluff pillows at record speed, and even the somewhat dingy bathroom is looking much more appealing thanks to a luxurious arrangement of spa candles. Looking around at a job well done, you note how much you love your job! After all, it\u2019s not about a sky-high budget. It\u2019s about using your presentation and business sense to stage a client\u2019s home into exactly the kind of comfortable space another homeowner will fall in love with.\n\nOf course, your clients are thrilled. The real estate agent is ready for a fabulous commission\u2014leaving you to drive away, as you happily thank the Gods of Home Staging.\n<h2><span class=\"ez-toc-section\" id=\"The_dissatisfied_client\"><\/span>The dissatisfied client<span class=\"ez-toc-section-end\"><\/span><\/h2>\nGulp, this is the kind of scenario you dread\u2014not because you fear a negative reaction, but because you truly do want to make every client happy. After an optimistic consultation, you dive into selecting the appropriate decor. Luxurious throws, comfortable pillows, and a fantastic area rug, everything is within budget and it all falls into line with what your client indicated they would like to see. After checking in numerous times during the actual physical staging process, everything seems fine\u2026\n\n<img decoding=\"async\" class=\"alignnone size-full wp-image-1882\" src=\"\/wp-content\/uploads\/2016\/09\/Home-Staging-Clients-Unhappy-Homeowner.jpg\" alt=\"home-staging-clients-unhappy-homeowner\" \/>\n\nUntil it isn\u2019t. Walking your client through the \u2018after,\u2019 you aren\u2019t met with the enthusiasm you\u2019ve come to expect once your work is done. After awkward silence, they inform you the whole thing is just <i>off<\/i>. And not just a few tweaks here and there, your overall finished product looks nothing like what they envisioned. In an effort to restyle, you suggest switching out some furniture and other pieces, but it still just isn\u2019t working. Somehow your styles are not in sync, and unfortunately, this homeowner didn\u2019t share any signs of dissatisfaction before it was too late.\n\nFortunately, however, this is where an <a href=\"https:\/\/www.qcdesignschool.com\/2018\/06\/design-services-charging-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">airtight home staging service contract<\/a> will come in handy. Return to your original agreement and recoup your time and effort. Business is business, after all. And sometimes a client is just not the right one for you.\n<h2><span class=\"ez-toc-section\" id=\"The_%E2%80%98just_send_me_the_invoice_seller\"><\/span>The \u2018just send me the invoice\u2019 seller<span class=\"ez-toc-section-end\"><\/span><\/h2>\nWhether you look forward to this type of seller or not, these client are certainly memorable\u2014perhaps mostly for their lack of involvement! You may be lucky enough to meet your client in person or you may be <a href=\"https:\/\/www.qcdesignschool.com\/2016\/06\/working-with-real-estate-agents\/\" target=\"_blank\" rel=\"noopener noreferrer\">dealing through a real estate agent<\/a>. Sometimes your client will reach out through email, and your entire interaction will play out online. This client may have a number of different real estate investments. Others may just want as little to do with selling as possible. But while an owner of multiple properties may be less emotionally attached to their home, it doesn\u2019t make home staging any less demanding!\n\n<img decoding=\"async\" class=\"alignnone size-full wp-image-1885\" src=\"\/wp-content\/uploads\/2016\/09\/Home-Staging-Clients-Send-Me-An-Invoice-Client.jpg\" alt=\"home-staging-clients-send-me-an-invoice-client\" \/>\n\nJust like any other homeowner, this client wants to <a href=\"https:\/\/www.qcdesignschool.com\/2017\/11\/sell-houses-home-staging-courses\/\" target=\"_blank\" rel=\"noopener noreferrer\">sell their home fast and for top dollar<\/a>. While this usually gives you carte blanche to stage as you see fit, such creative freedom may be a mixed blessing. Your design pitch will be approved prior to the official staging, but you may miss the interaction you have with vocal clients! A sale is the end goal, but the home staging reveal is often a very emotionally gratifying time for homeowners.\n\nSometimes clients are interested in what you do, and some really don\u2019t care to know about how the right mirror will translate into an offer. Keep calm and carry on, professional home stager!\n\nWork with any memorable home staging clients? Share your story in the comments!\n<h3 align=\"center\"><em>Some potential clients might not be sold on your value. Be ready to <a href=\"https:\/\/www.qcdesignschool.com\/2016\/10\/home-stagers-ready-answer-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">answer these 10 home staging questions from your clients<\/a>!<\/em><\/h3>","protected":false},"excerpt":{"rendered":"Brace yourself! Home staging takes a lot of tact! ","protected":false},"author":22,"featured_media":16336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[47,4],"tags":[],"ppma_author":[519],"class_list":{"0":"post-1876","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-client-series","8":"category-your-design-career"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Be Ready to Deal with These 5 Home Staging Clients - The Focal Point<\/title>\n<meta name=\"description\" content=\"Just finish your home staging certification? We\u2019ve put together a list of 5 different home staging clients you&#039;ll encounter at least once.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Be Ready to Deal with These 5 Home Staging Clients\" \/>\n<meta property=\"og:description\" content=\"Just finish your home staging certification? We\u2019ve put together a list of 5 different home staging clients you&#039;ll encounter at least once.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\" \/>\n<meta property=\"og:site_name\" content=\"The Focal Point\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/QCDesign\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-22T11:00:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.qcdesignschool.com\/blog\/wp-content\/uploads\/2016\/09\/Feature-Image-Template-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Alison Kasko\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alison Kasko\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\"},\"author\":{\"name\":\"Alison Kasko\",\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/#\/schema\/person\/2fc14a942172619d5420ddad9a03b9e4\"},\"headline\":\"Be Ready to Deal with These 5 Home Staging Clients\",\"datePublished\":\"2016-09-22T11:00:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\"},\"wordCount\":1253,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.qcdesignschool.com\/blog\/wp-content\/uploads\/2016\/09\/Feature-Image-Template-1.png\",\"articleSection\":[\"Client Series\",\"Your Design Career\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\",\"url\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients\",\"name\":\"Be Ready to Deal with These 5 Home Staging Clients - The Focal Point\",\"isPartOf\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/2016\/09\/ready-deal-5-home-staging-clients#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.qcdesignschool.com\/blog\/wp-content\/uploads\/2016\/09\/Feature-Image-Template-1.png\",\"datePublished\":\"2016-09-22T11:00:04+00:00\",\"author\":{\"@id\":\"https:\/\/www.qcdesignschool.com\/blog\/#\/schema\/person\/2fc14a942172619d5420ddad9a03b9e4\"},\"description\":\"Just finish your home staging certification? 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