{"id":20748,"date":"2020-09-02T20:04:19","date_gmt":"2020-09-02T20:04:19","guid":{"rendered":"https:\/\/blog.qcdesignschool.com\/?p=20748"},"modified":"2020-09-02T20:04:19","modified_gmt":"2020-09-02T20:04:19","slug":"3-clients-you-should-blacklist-from-your-professional-organizing-business","status":"publish","type":"post","link":"https:\/\/www.qcdesignschool.com\/blog\/2020\/09\/3-clients-you-should-blacklist-from-your-professional-organizing-business","title":{"rendered":"3 Clients You Should Blacklist from Your Professional Organizing Business"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]As a designer with your own <a href=\"https:\/\/www.qcdesignschool.com\/2020\/06\/the-pros-and-cons-of-starting-an-organizing-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">professional organizing business<\/a>, you know better than anyone that dealing with all sorts of different clients is a standard part of the job. In a perfect world, every customer experience would be a pleasant one. The good news is that more often than not, this <em>will <\/em>be the case. But sometimes, you\u2019re going to encounter that dreaded type of client who makes you want to do nothing more than pull your own hair out.\n\nHere\u2019s the good news:\n\n<strong>You\u2019re allowed to say NO.<\/strong>\n\nYes, you read that right. We know that for any entrepreneur, turning down a client outright can be a bit scary. Chances are, your main concern is that it might hurt your organizing business and prevent you from booking more clients in the future. But trust us, it won\u2019t.\n\nThere is nothing that justifies being mistreated by a client. It\u2019s important to remember that you\u2019re a <a href=\"https:\/\/www.qcdesignschool.com\/2020\/02\/5-signs-youre-destined-to-be-a-professional-organizer\/\" target=\"_blank\" rel=\"noopener noreferrer\">professional organizer<\/a> &#8211; not a doormat. So, if you ever encounter ANY of the following 3 types of clients, take comfort in knowing that you\u2019ll be 1000% within your right to not only refuse them your services, but <em>blacklist them <\/em>from your organizing business altogether![\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;20750&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2020\/09\/3-clients-you-should-blacklist-from-your-professional-organizing-business\/#1_The_Know-It-All\" >1. The Know-It-All<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2020\/09\/3-clients-you-should-blacklist-from-your-professional-organizing-business\/#2_The_Choosing_Beggar\" >2. The Choosing Beggar<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2020\/09\/3-clients-you-should-blacklist-from-your-professional-organizing-business\/#3_The_Aggressor\" >3. The Aggressor<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qcdesignschool.com\/blog\/2020\/09\/3-clients-you-should-blacklist-from-your-professional-organizing-business\/#Tips_for_dealing_with_These_Kinds_of_Clients\" >Tips for dealing with These Kinds of Clients<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_The_Know-It-All\"><\/span>1. The Know-It-All<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]These are the clients who shouldn\u2019t even bother consulting a professional in the first place, given that they apparently already know everything anyway. They\u2019ll forever question your expert judgement, even if they\u2019re the one who asked you for your opinion. A good way to spot one in the wild is during <a href=\"https:\/\/www.qcdesignschool.com\/2015\/08\/client-consultation-questions-creating-the-concept\/\" target=\"_blank\" rel=\"noopener noreferrer\">the initial consultation<\/a>. If they keep interrupting, talking over you, or controlling the majority of the conversation, you\u2019re likely dealing with a Know-It-All.\n\nUnfortunately, Know-It-Alls tend to only get <em>worse <\/em>with time, so be warned. While we\u2019re not necessarily saying you should <em>never <\/em>give them a chance, just be aware that they may become progressively more difficult as the project progresses.\n\nSometimes, the job just won\u2019t be worth the headache.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"2_The_Choosing_Beggar\"><\/span>2. The Choosing Beggar<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]Choosing Beggars straight up <em>suck<\/em>. In fact, if the sound of a toilet flushing could be embodied into a person, it\u2019d be a Choosing Beggar. Unfortunately, as the owner of <a href=\"https:\/\/www.qcdesignschool.com\/2018\/07\/more-than-putting-things-away-what-a-certified-professional-organizer-does\/\" target=\"_blank\" rel=\"noopener noreferrer\">your own organizing business<\/a>, you\u2019re guaranteed to encounter them at least once throughout your career.\n\nIn a nutshell, this is the type of client who will try to get something for nothing. Despite the time and effort you\u2019ve put into your professional organizing training, business, etc., your services will forever be worth pennies to them. The cheaper they can get you to go, the better. Most Choosing Beggars are also fluent in deception. Here are just a few of the lies they might use when asking you to give them a discount (or free services):\n<ul>\n \t<li>They have a sick [insert family member, friend, partner, or pet]<\/li>\n \t<li>Their child is dying of [insert deadly illness]<\/li>\n \t<li>It\u2019s their birthday<\/li>\n \t<li>The \u201cexposure\u201d they give you by sharing your work on social media is <em>surely<\/em> worth a discount<\/li>\n \t<li>The work you do isn\u2019t worth your prices<\/li>\n<\/ul>\nUsually, once a Choosing Beggar realizes you aren\u2019t going to give them what they want, they\u2019ll quickly turn to insults and harassment. Don\u2019t give in. The best way to handle a Choosing Beggar is to not engage in the first place. Once you realize what you\u2019re dealing with, politely decline your services and end the conversation there.\n\n<em>Pro tip: Requiring an initial deposit on all your jobs is an excellent way to weed out the choosing beggars! Otherwise, the choosing beggar will wait until the job is done and simply refuse to pay.<\/em>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;20751&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"3_The_Aggressor\"><\/span>3. The Aggressor<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]Speaking of bombarding you with insults, this one is especially worth bringing up. In general, no professional deserves to be abused by their clients. But in your line of work, you\u2019re especially at risk of running into this type of client.\n\nAs part of your organizing business, you likely deal with clients who are going through some pretty heavy stuff. A common example would be in the case of <a href=\"https:\/\/www.qcdesignschool.com\/2018\/07\/hoarding-when-do-people-seek-out-a-certified-professional-organizer\/\" target=\"_blank\" rel=\"noopener noreferrer\">hoarders<\/a>. Often, the reason for their situation is linked to something much deeper; much more complicated. Decluttering their space can sometimes be a very traumatizing experience for them.\n\nStill, that does NOT give them an excuse to lash out at you. Yes, while a certain amount of emotional response is to be expected, there\u2019s a limit to what\u2019s acceptable. If your client ever begins to yell, insult, or curse at you, you\u2019re within your right to end the project and terminate your services.\n\nIt\u2019s <a href=\"https:\/\/www.qcdesignschool.com\/2018\/09\/4-emotional-skills-you-need-to-be-a-professional-organizer\/\" target=\"_blank\" rel=\"noopener noreferrer\">not part of your job description<\/a> to be someone\u2019s emotional punching bag.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"Tips_for_dealing_with_These_Kinds_of_Clients\"><\/span>Tips for dealing with These Kinds of Clients<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<ol>\n \t<li>Give them one chance, and one chance only. If they mistreat you once without consequence, they\u2019ll think it\u2019s okay to do it again. Don\u2019t give them any wiggle room to mistreat you a second time.<\/li>\n \t<li>You\u2019re not bound by <a href=\"https:\/\/www.qcdesignschool.com\/2020\/03\/how-to-write-a-strong-design-contract\/\" target=\"_blank\" rel=\"noopener noreferrer\">your contract<\/a> in the presence of client abuse. Even if a contract has already been signed, you can break it if your client has been treating you in an unacceptable manner.<\/li>\n \t<li>Trust your gut. If a client is giving you sketchy vibes during the <a href=\"https:\/\/www.qcdesignschool.com\/2016\/04\/can-long-distance-design-consultations-grow-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">client consultation<\/a>, and your gut is telling you that you shouldn\u2019t work with them, don\u2019t.<\/li>\n \t<li>Don\u2019t believe their intimidation tactics. Most of them are full of hot air, and the ones who aren\u2019t are NOT worth your time.<\/li>\n \t<li>Always remain professional. Kill them with kindness, even if it\u2019s to decline them your services. At the very least, you\u2019ll always retain the upper hand if you keep your cool and respond to them respectfully. That way, they\u2019ll have no leg to stand on.<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;20752&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]Can you think of any other kinds of nightmare clients that you should watch out for in your professional organizing business? Let us know the comments below![\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Until September 4<sup>th<\/sup>, <a href=\"https:\/\/www.qcdesignschool.com\/back-to-school-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\">enroll in any QC Design School Course<\/a> and we\u2019ll not only give you any SECOND Course for free \u2013 we\u2019ll also provide you with free Virtual Design Training, too!<\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221;&#8230;","protected":false},"author":15,"featured_media":20753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[63,4],"tags":[],"ppma_author":[510],"class_list":{"0":"post-20748","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-professional-organizing","8":"category-your-design-career"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3 Clients You Should Blacklist from Your Professional Organizing Business - The Focal Point<\/title>\n<meta name=\"description\" content=\"As a professional organizer, you&#039;ll have to deal with all softs of clients, including the dreaded ones. 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