UNIT D OVERVIEW
Unit D of your Professional Organizing course teaches you how to build the strong client relationships necessary for creating custom organization plans that cater to clinets’ current and future needs. Explore different client groups, including seniors and busy professionals, and study personalized interior design plans for each profile. Learn how to develop and maintain excellent client relationships in any professional organizing job, and identify which skills you’ll need to do so. Find out how to secure your first clients, and how the widely popular AIDA marketing formula can benefit all professional organizing careers. Examples of customer contracts and invoices will help you familiarize yourself with the day-to-day business duties of a professional organizer.
Professional organizing clients tend to share certain characteristics, and can be placed into groups to better understand their needs. Explore common client profiles such as whirlwind, sentimentalist, and pack rat clients. Study personalized plans for each group and learn how to create organized, custom interiors for these specific clients while respecting their personal needs and feelings.
As a certified professional organizer, you’ll develop deeply personal relationships with your clients. As you complete each professional organizing job, relationships with clients should be maintained in order to ensure your future success. Explore the interpersonal skills required in this field, including professionalism, honesty and creativity. Learn the difference between hot, warm and cold prospects, and study examples of how to sell your home organizing services to each one. This section will teach you about the AIDA formula, securing your first clients and techniques for closing a sale.
Find out what happens when you’re hired for a professional organizing job, including the five steps of the organizing process. Delve into each of these five steps, beginning with the initial consultation and an example of the Client Needs Analysis form. Next, discover how to prepare a customer contract, execute the project, and put systems in place to keep your client’s home tidy in the future. Learn how to invoice your client by using a provided template, and ensure that your professional organizing services are properly compensated.